Privacy Policy

Career Progression Training ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal information from various sources, including:

Directly from you: When you provide information through our website, training courses, or customer service interactions.

Automatically: Through cookies and similar technologies when you use our website or services.

Third parties: Such as business partners or service providers.

The personal information we collect may include:

Contact details (name, email address, phone number, etc.).

Demographic information (age, gender, etc.).

Employment information (job title, company, etc.).

Payment information (credit card details, billing address, etc.).

Information related to your participation in our training courses.

2. How We Use Your Information

We use your personal information for various purposes, including:

Service Delivery: To provide training courses, process orders, and manage customer relationships.

Communication: To send you information about our services, promotions, and updates.

Marketing: To offer you products and services that may interest you, with your consent where required by law.

Compliance: To comply with legal obligations and enforce our terms and conditions.

3. Legal Basis for Processing

We process personal information based on one or more of the following legal bases:

Consent: When you have given us explicit consent to process your information.

Contract: When processing is necessary to fulfil our contractual obligations to you.

Legal Obligation: When processing is required by law.

Legitimate Interest: When processing is necessary for our legitimate business interests, provided it does not override your rights and freedoms.

4. Disclosure of Your Information

We may disclose your personal information to:

Service Providers: Third parties who help us deliver our services (e.g., payment processors, IT support).

Business Partners: Third parties with whom we collaborate to provide products or services.

Regulatory Authorities: When required by law or to protect our legal rights.

We ensure that any third parties with whom we share personal information are bound by confidentiality and data protection obligations.

5. Your Rights

Under GDPR, you have the following rights regarding your personal information:

Right to Access: The right to access your personal data and request a copy.

Right to Rectification: The right to correct inaccurate or incomplete data.

Right to Erasure: The right to request deletion of your personal data under certain conditions.

Right to Restriction of Processing: The right to request restrictions on processing.

Right to Data Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.

Right to Object: The right to object to processing, especially for direct marketing purposes.

Right to Withdraw Consent: The right to withdraw consent at any time.

To exercise your rights, please contact us at [Contact Information].

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or theft. These measures include encryption, access controls, and regular security audits.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once data retention is no longer necessary, we ensure secure deletion or anonymization.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our website and services. You can manage cookie preferences through your browser settings. Our Cookie Policy provides additional details on our use of cookies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through our website or other communication channels. Please review this policy periodically to stay informed about our data protection practices.

10. Contact Information

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your personal information, please contact us via the online contact us form.